No genuine company, especially financial institutions like a bank, would ever message you for your banking or personal details.
If you don't know who sent the message and you're not expecting to be contacted, it will likely be a scam.
A genuine message (or any correspondence) will never be urgent. If it is not reasonable or calm, then your bank will not have sent it. Scams are likely to consist of warning messages, fraud threats or account problems.
If they're not using your name, account number or your postcode, then they're probably not genuine.
Scam texts and email often look like they could use a run-through Grammarly! Any spelling mistakes or odd wording could be a red flag!
If words like "mail" are randomly placed in the email, they may be trying to imitate a legitimate email address. Our support email is email@example.com, but a scammer could email you from firstname.lastname@example.org
No company will ever text or email you to make a 'test' payment or move your money to a new account. This includes safe/secure/holding accounts.
Double-check payment details on your invoices, as scammers can hack into systems and change the account details. If you send the money to the wrong account, it's tough to get it back.
Never reply. If it seems like an odd message, don't reply.
Do not open any links. They can download a virus or tracker onto your computer.
Call the company. Call the company on a number that comes from their official site.
Double-check before payment. Confirm the details of your payee before paying. Call the business on a trusted number if needed.
Call your bank. They can check if the number is genuine.
Forward the message. Please email our team at email@example.com